This clinic will feature a fireside chat with Laura Jamieson from Trading Standards Scotland, offering practical guidance to help people avoid financial harm and make informed decisions. The session focuses on understanding key consumer rights under the Consumer Rights Act, including refunds, returns, faulty goods, and challenging misleading practices such as 'no refunds' policies. It also highlights risks from doorstep traders, cold calls, and 'too good to be true' online deals & redress, while providing advice on finding trustworthy services. Finally, it addresses digital safety, including protecting personal data and recognising financial abuse, equipping attendees with the knowledge to stay informed, assert their rights, and protect themselves and others.